All our products are shipped and delivered by well known companies across the United States such as USPS.

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.

We offer only one type of shipping: Shipping 4-7 business days (excluding weekends and holidays).

After processing your order, shipping takes around 4-7 business days (excluding weekends and holidays) to arrive at its final destination.

To pack every single order, we use strong boxes with internal protection to guarantee safety through shipping process.

We're delighted to offer free shipping for all orders totaling $95 or more. For orders under $95, a flat rate of $4.90 will apply.

For added peace of mind, you can opt for our Shipping Protection for an additional $4.99. This covers insurance against losses, theft, and damages during transit.

If you received a tracking number via e-mail, it means that your order has been processed and shipped to the distribution facility.

Undeliverable Packages:

If a package is deemed undeliverable for any reason, our customer service team will contact you to resolve the issue. Please ensure that the shipping information provided at checkout is accurate to avoid any delays or issues with delivery.

Shipping Address:

Customers are responsible for providing an accurate and complete shipping address. We are not responsible for packages delivered to incorrect addresses provided by the customer.

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at hello@ease.com

If you have any questions, send us a message at our email address hello@ease.com

CONTACT INFO

Email: hello@ease.com


Support: Monday to Friday 9:00 am – 6:00 pm EST

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